Privacy Policy | elitechess

Last updated: August 24, 2026

Elite Chess Academy (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information provided through our website, orientation booking forms, trial-class scheduling forms, and related services.

Information We Collect

When you contact us, book an orientation, schedule a trial class, or enroll in our programs, we may collect:

Parent or guardian name
Student name
Email address
Mobile phone number
Appointment and class information
Location selected
Reported chess experience
How you heard about us
Other information you voluntarily provide

We may also collect basic technical information, such as browser type, device information, IP address, and general website usage information.

How We Use Your Information

We use your information to:

Schedule and manage orientations, trial classes, and chess programs
Send appointment confirmations and reminders
Send requested scheduling links
Communicate with parents or guardians about appointments and classes
Respond to questions and customer-service requests
Maintain business and appointment records
Improve our website and services
Protect the security of our services
Comply with legal obligations

Text Messaging and SMS

When you provide your mobile phone number through an Elite Chess Academy booking or scheduling form, you consent to receive text messages from Elite Chess Academy related to your appointments, trial classes, enrollment, or requests.

These messages may include:

Orientation confirmations
Trial-class confirmations
Appointment reminders
Scheduling links
Customer-care messages related to your appointments or classes

Message frequency varies based on your appointments and requests. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance or email us at elitechess@gmail.com.

Consent to receive text messages is not a condition of purchasing goods or services. You may contact Elite Chess Academy by email or phone instead of receiving text messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties or affiliates. We may share information with service providers only when necessary to deliver requested text messages and operate our services.

How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only:

With service providers that help us operate our website, scheduling, email, or text-messaging services
When necessary to provide a service you requested
When required by law or legal process
When necessary to protect the rights, safety, property, or security of Elite Chess Academy, our students, families, staff, or others

Service providers may use your information only as necessary to provide services to Elite Chess Academy. They may not use your mobile information or messaging consent for their own marketing or promotional purposes.

Data Security and Retention

We use reasonable safeguards to protect personal information from unauthorized access, use, alteration, or disclosure.

We retain information only as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

Children’s Privacy

Our website and booking services are intended for parents and guardians. Parents or guardians may provide a student’s name and related information so that we can provide chess instruction and manage appointments.

We do not knowingly collect personal information directly from children without involvement of a parent or guardian.

Third-Party Services and Links

Our website may use third-party service providers for hosting, scheduling, email, text messaging, analytics, or other business functions.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of websites that we do not operate.

Your Choices

You may:

Request information about the personal information we have about you
Ask us to correct inaccurate information
Request deletion of your information when legally and operationally appropriate
Opt out of text messages by replying STOP
Contact us with privacy questions

To make a privacy request, email elitechess@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy, contact:

Elite Chess Academy
Email: elitechess@gmail.com

Our programs are offered in Naperville, Wheaton, and Buffalo Grove, Illinois.